Associate Business Analyst

Job description

    • Own and develop relationship with partners, working with them to optimize and enhance our integration
    • Work with senior team members to carry out customer implementations and program enhancements
    • Consult with project stakeholders to understand business problems and translate them into functional and non-functional requirements
    • Define configuration specifications and business analysis requirements
    • Define reporting and alerting requirements
    • Participate in the implementation design, setup, and review processes
    • Report on common sources of technical issues or questions and make recommendations to project team
    • Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer
    • Proactively communicate key insights and findings from the performance to the relevant internal teams
    • Participate in strategic and tactical planning and management discussions
    • Lead meetings and set expectations for project teams

Job requirements

    • Strong verbal communication and presentation skills with the ability to manage relationships with internal and external collaborators
    • Strong written communication skills including business technical writing and proofreading
    • Relevant experience of 1-3 years in similar domain and/or role
    • Demonstrated experience in requirement gathering & documentation (User stories, BRD, FRD, Flow Diagram etc.)
    • Good understanding of React JS, Laravel, Android, iOS, AI, System engineering concepts and Big Data
    • Well-versed with MS Suite including MS Excel, MS Doc, MS PowerPoint and related
    • Hands on working experience with tools such as JIRA, Hubspot, Confluence
    • Practical knowledge of SDLC concepts and Agile methodologies
    • Strong knowledge of modelling techniques and methods
    • Ability to conduct cost/benefit analysis and develop business cases
    • Be highly motivated to initiate projects and work under aggressive deadlines
    • Strong leadership skills; able to support and develop project teams
    • Be highly organized with the ability to work independently in a fast-paced team environment in a transparent and entrepreneurial culture
    • Curiosity, energy, creativity, and bravery with a strong desire to help build the o2h culture
    • Exceptional attention to detail, positivity, focus and a winning mentality allied with kindness
    • Ready to work in any o2h locations and shifts (First, General, Adj. Gen and Second)