Supporting the business development team in different aspects of client management, project health/progress tracking, client comms, revenue analysis, proposal drafting, and similar tasks
Coordinating with internal and external stakeholders with respect to project execution and progress
Support in lead identification and lead generative activities
Lead management including nurturing and follow-ups
Systematically managing project/leads data in CRM tools like Hubspot and/or MS Excel
Timely analyze the data stored in CRM and preparing dashboards/reports accordingly
Actively communicate with clients and resolve any issues/queries they might have
Prepare and manage various documents including CDAs, RFQs, Project Introduction Forms, and the likes
Client feedback management and pre/post-sales support
Build long-term relationships with new and existing customers
Prepare various contracts including tenders as and when required ensuring adherence to law-established rules and guidelines
Analyse market trends and competitor activities
Support PM in smooth client on-boarding and off-boarding ops
Support the BD/Marketing in creating various presentations including pitch decks, credentials, etc.
Act as a bridge between client and mgmt./execution team including CEO, COO, PM, HOE, BD, and others
Good communication skills across all platforms.
Creative mindset – and the ability to approach a problem creatively.
Highly organized with the ability to work independently in a fast-paced team environment
Ability to work in a team in a transparent and entrepreneurial cultureSelf-motivated with an initiative to reach challenging targets
Exceptional attention to detail
Positivity, focus and a winning mentality allied with kindness.
Curiosity, energy, creativity, and bravery with a strong desire to help to build the o2h culture