Business Analyst

Own and develop relationships with partners, working with them to optimize and enhance our integration
Work with senior team members to carry out customer implementations and program enhancements
Consult with project stakeholders to understand business problems and translate them into functional and non-functional requirements
Define configuration specifications and business analysis requirements
Define reporting and alerting requirements
Participate in the implementation design, setup, and review processes
Report on common sources of technical issues or questions and make recommendations to the project team
Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer
Proactively communicate key insights and findings from the performance to the relevant internal teams
Participate in strategic and tactical planning and management discussions
Lead meetings and set expectations for project teams

Strong verbal communication and presentation skills with the ability to manage relationships with internal and external collaborators
Strong written communication skills including business technical writing and proofreading
Demonstrated experience in requirement gathering & documentation (User stories, BRD, FRD, Flow Diagram etc.)
Good understanding of React JS, Laravel, Android, iOS, AI, System engineering concepts and Big Data
Well-versed with MS Suite including MS Excel, MS Doc, MS PowerPoint and related
Hands-on working experience with tools such as JIRA, Hubspot
Practical knowledge of SDLC concepts and Agile methodologies
Strong knowledge of modelling techniques and methods
Ability to conduct cost/benefit analysis and develop business cases
Be highly motivated to initiate projects and work under aggressive deadlines
Strong leadership skills; able to support and develop project teams
Be highly organized with the ability to work independently in a fast-paced team environment in a transparent and entrepreneurial culture
Curiosity, energy, creativity, and bravery with a strong desire to help build the o2h culture
Exceptional attention to detail, positivity, focus and a winning mentality allied with kindness

Education: Bachelors/Masters in Engineering (CE/IT/CS), Computer Science/Applications or other related disciplines

Experience: 3-5 years

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