Business Analyst
Job description
Business Analyst
- Own and develop relationships with partners, working with them to optimize and enhance our integration
- Work with senior team members to carry out customer implementations and program enhancements
- Consult with project stakeholders to understand business problems and translate them into functional and non-functional requirements
- Define configuration specifications and business analysis requirements
- Define reporting and alerting requirements
- Participate in the implementation design, setup, and review processes
- Report on common sources of technical issues or questions and make recommendations to the project team
- Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer
- Proactively communicate key insights and findings from the performance to the relevant internal teams
- Participate in strategic and tactical planning and management discussions
- Lead meetings and set expectations for project teams
Senior Business Analyst
- Consult with project stakeholders to understand business problems and translate them into functional and non-functional requirements
- Own and develop a relationship with stakeholders to optimize and enhance our delivery
- Interacting with diverse global clients to understand requirements, suggest alternative solutions, follow a consultative approach to problem-solving
- Work with senior team members to carry out customer implementations and program enhancements
- Participate in discussion for implementation design, setup, and review processes
- Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer
- Proactively communicate key insights and findings from the performance to the relevant teams
- Participate in deep-dive discussions on strategic, tactical planning and management discussions
- Co-operate with CTO to achieve project and corporate goals
- Lead regular team meetings to set expectations, determine progress and address any questions or challenges regarding projects
- Support in recruiting, managing and training the complete Business Analyst and developer team
Job requirements
Business Analyst
- Relevant experience of 1-3 years in a similar domain and/or role
Senior Business Analyst
- Minimum 5 years of experience as a business analyst managing software projects, while serving as the primary point of contact for all technical matters and project deliverables
- Previous management and development experience in the IT field required
- Experience mentoring, coaching and developing rising talent in the technology department
Candidates should also have:
- Effective verbal communication and presentation skills with the ability to manage relationships with internal and external collaborators
- Strong written communication skills including business technical writing and proofreading
- Demonstrated experience in requirement gathering & documentation (User stories, BRD, FRD, Flow Diagram etc.)
- Good understanding of React JS, Laravel, Android, iOS, AI, System engineering concepts and Big Data
- Well-versed with Google Suite including Google Sheets, Google Docs, Google Slides and related
- Hands-on working experience with tools such as JIRA, Hubspot.
- Practical knowledge of SDLC concepts and Agile methodologies
- Strong knowledge of modelling techniques and methods
- Ability to conduct cost/benefit analysis and develop business cases
- Be highly motivated to initiate projects and work under aggressive deadlines
- Strong leadership skills; able to support and develop project teams
- Be highly organized with the ability to work independently in a fast-paced team environment in a transparent and entrepreneurial culture
- Curiosity, energy, creativity, and bravery with a strong desire to help build the o2h culture
- Exceptional attention to detail, positivity, focus and a winning mentality allied with kindness
- Ready to work in any o2h locations and shifts (First, General, Adj. Gen and Second)