Information Communication and Technology - (ICT)Executive

Job description


      • Hands on experience on Hardware troubleshooting and Maintenance (Desktop, Laptop, Printer, Network)
      • Should be flexible with working hours.
      • Troubleshooting of IT related issues and Manage and monitor all installed systems and infrastructure
      • Have to be ready in working different shifts as per need to the business.
      • Installation, up-gradation, configuration, administration & troubleshooting of Microsoft OS (Microsoft Windows Servers and Clients)
      • Storage system & Server basic knowledge required.
      • IT Hardware & software inventory administration and maintenance
      • Creating Local Users, Domain Users and Groups in windows environment
      • Responsible for managing regular data backups.
      • Install work stations, Connect and set up hardware, Load all required software, Provide network accounts and passwords as required, Monitor security of all technology, Input and maintain IP addresses.
      • Installation, Configuration & Troubleshooting of Routers, Firewall, Switches & for LAN & WAN expansion.
      • Solid networking knowledge (OSI network layers, TCP/IP)
      • Troubleshoot/analyse computer systems to identify and eliminate performance bugs and hardware malfunction
      • Knowledge of Assets Management
      • Knowledge of Office 365
      • CCTV, EPBX and IP phone installation and management
      • Good Experience in administrating Anti-virus servers
      • Good knowledge of DHCP, DNS, Network printer, Bio metric devices, CCTV & UPS
      • Good knowledge of IT asset inventory management


Job requirements

  • System Administrator, Pinter Support, Laptop Support, Network support, hardware Support, CCTV, Technical support, Desktop Support
  • NAS, backup management
  • Good written and listening communication skills
  • Excellent Customer Service in Face-to-Face.
  • Problem Solving.
  • Good understanding of computer support and troubleshooting,
  • Ability to work in a team.
  • Ability to prioritise task.
  • Knowledge of Windows XP, Vista, 7, Mac OSX, Windows 10pro.
  • Curiosity, energy, creativity, and bravery with a strong desire to help build the o2h culture.
  • Exceptional attention to detail, positivity, focus and a winning mentality allied with kindness.
  • Ready to work in any shifts (First, General, Adj. Gen and Second)

Education: B.E., B.Tech, BCA A+, N+ & Microsoft course, CCNA, Certificate

Experience: 2 to 3 Years